PERSONAL DATA

1 – YOUR PERSONAL DATAWhat is personal data?

The term "personal data" encompasses all information that identifies a person:

• Name,

• Postal address,

• Telephone,

• Email address,

• Medical specialty,

• Product interest

What personal data is collected?

Deleo may collect your name, postal address, email address, password, telephone numbers, browsing data, order history, after-sales service interventions, preferences and interests, viewed products, elements related to the follow-up of your order, its delivery, and its payment.

Who is responsible for processing my personal data?

The data controller is the person, public authority, or organization that determines the purposes, i.e., what the data is used for, and the means of the data processing.

DELEO is the data controller DELEO SAS. Headquarters: 239 via Nova – Pôle Excellence Jean-Louis 83600 Fréjus. Web: www.deleo.fr.

2 – WHY DOES DELEO COLLECT YOUR PERSONAL DATA?

PurposeData processedRetention periodIdentity of individualsCivility, name, first name, city, department, country, telephone number, email address, medical specialty, name of your company, product interest

• Prospects 5 years after the last contact

• Clients 5 years after the last contact and/or the end of the business relationship except for the identification data strictly necessary for consultation and re-edition

Customer RelationshipData necessary related to the nature of your request on the channel you have chosen (Email, chat, telephone, social networks, etc.): civility, name, first name, city, department, country, telephone number, email address, medical specialty, name of your company, product interest

5 years after the last contactDirect and indirect commercial prospecting (newsletters, SMS, satisfaction surveys)

• Identity: civility, name, first name, city, department, country, telephone number, email address, medical specialty, name of your company, product interest

• Browsing data: browsing history such as consulted pages, clicks made…5 years after the last contact

3 – WHAT MEANS ARE USED TO COLLECT YOUR DATA?Website

Deleo.fr and deleo-medical.com (French and English versions of the site)

On our website www.deleo.fr (French version) and www.deleo-medical.com (English version) through our online forms. On these online forms, you will be asked to provide information, with mandatory fields marked with an asterisk.

Trade Fairs/Congresses

During our various events, you may be asked to fill in one or more contact forms as part of the resulting business relationship.

4 – WHAT HAPPENS TO YOUR DATA?Deleo has appointed a Data Protection Officer responsible for ensuring the compliance of collections and processing carried out.

Conservation

The individuals referred to as "prospects/leads" are those who have never made a purchase from DELEO. The starting point for the retention period is based on the last contact with DELEO. The last contact is determined as the date of the last activity: creation/access to the professional space or the partner zone, newsletter subscription, quote request via form on the deleo.fr or deleo-medical.com product pages, click in an email.